Deleting your Liva account
How to delete your account
- Sign in to your Liva account.
- Go to My Account, then Privacy.
- Choose Delete my account and confirm.
You can go straight to the page here: Delete my account. You will be asked to sign in first.
What is deleted
When you confirm, the following are removed straight away and cannot be recovered:
- your name and your email address
- your password — the account can no longer be signed into
- any passport details saved to your profile
- your saved traveller and family list
- your profile photo
- your marketing preferences and consent records
- any bookings you had started but not completed
What is kept
Bookings you have already made are kept as business records — the route, the dates and the amount. The customer name and the passenger details on them are removed. A kept booking can no longer be linked back to you through your account, because the account and its details no longer exist.
If you cannot sign in
If you are unable to sign in, contact us and we will deal with the request for you.
