Surat Thani Town to Phuket: Tickets, Times & Booking
How to get from Surat Thani Town to Phuket
Surat Thani Town to Phuket
Travelling from Surat Thani Town to Phuket links the Surat Thani mainland with Phuket, southern Thailand's largest island and the main hub for Andaman coast beaches, diving trips and onward island transfers. The journey takes the scheduled journey time by the available transport, with our transport partners among the companies covering this route.
This route runs on a seasonal schedule
Surat Thani Town to Phuket is not available all year. Departures are scheduled for selected months of the year, when traffic between the Gulf of Thailand islands and the Andaman coast is at its highest. If you are checking this route outside that window, the booking engine will show no departures — that is expected, not an error. Outside the season, travel instead via Krabi or Surat Thani's ferry piers and continue overland to Phuket, or check back closer to the next opening date.
Roads, stops and nearby destinations
Coach and minivan services cover the distance overland, crossing Phang Nga province and entering Phuket over the Sarasin Bridge. The road passes close to Khao Lak, a beach town known for national park day trips and diving, and the turnoff for Krabi, a common alternative base for travellers continuing further down the Andaman coast. Onboard onboard facilities are typically available, though the exact standard depends on the operator running that departure.
Prices, departures and where you'll arrive
Fares start from our online fares, and this route runs regular departures on the days it operates during the season. Departure points are in Surat Thani town, with arrival in Phuket Town, where taxis, songthaews and airport transfers are easy to pick up for the last leg of a trip. Clock times, exact stops and journey length can vary by operator and by day, so use the live schedule shown when booking rather than a fixed time — this matters most near the start and end of the season, when the timetable is thinner than in peak weeks.
Booking this route
Book your Surat Thani Town to Phuket ticket online to lock in a seat, especially close to the edges of the operating season when capacity fills faster. Planning the return leg? See the Phuket to Surat Thani Town route for schedules and fares in the opposite direction. Travellers continuing south can also look at connections toward Krabi from the same Surat Thani terminal, or north toward the Gulf island piers for Koh Samui and Koh Phangan ferries.
Frequently asked questions
What's the boarding process on the day of my trip?
At the pier named on your ticket, look for the staff of the ferry operator listed on your ticket as well. Please present your e-ticket (QR code) from your phone or other device—they’ll provide you with a sticker and/or boarding pass and direct you to your boat. Most piers have staff available to help load your luggage. In Koh Samui, staff are usually stationed at booths near the boarding area; at other locations, they’re typically near the boats, wearing their company uniforms.
Do I need to print my ferry ticket or is mobile ok?
You don't need to print your ticket. On the day of travel, simply present your e-ticket (QR code) from your phone or other device to the ferry operator staff at the pier named on your ticket—they'll give you a sticker and/or boarding pass and direct you to your boat.
If you'd prefer a printed copy, you can register as a member on our site, which allows you to easily print out your e-tickets and VAT receipts.
What happens if my ferry is cancelled due to weather?
If your trip is cancelled due to bad weather, you can choose between receiving a refund or rescheduling your journey.
Please note that refunds for bad weather are only issued if the ferry operator cancels the trip. Also keep in mind that speedboats are more likely to be cancelled than ferries, as ferries can usually operate in the rain except in extremely bad weather — though journeys may take a little longer during storms or strong winds.
To arrange your refund or new travel date, please click the refund button in your personal Liva account.
What are the baggage allowances?
Your ferry e-ticket includes ferry transport, baggage fees, and handling. The free baggage allowance per person is 20–25 kg, depending on the operator. If your baggage exceeds this limit, you can pay the extra fee directly to the ferry operator in cash.
To check the baggage allowance for your specific trip, please refer to the trip details for your selected route.
Can I change the date of my ticket?
Yes, you can change your trip date as long as you provide notice at least 24, 48, or 72 hours before departure—the exact timeframe depends on the ferry operator you booked with. A small service fee of 200 baht per person applies for a second change.
Please note:
Changes must be for the same operator and boat type as your original booking.
The change applies to the entire booking; for example, if your booking is for 3 passengers, we cannot change the date or time for just one of them.
To proceed, please click the chat button to connect with one of our customer service agents, or use any of the official channels listed in the footer of our website.
Warning: Please do not send requests by replying directly to the booking confirmation email, as this is not an official support channel.
Bali Ferry :
Yes, you can. The change is required 7 days' notice prior to departure date. There is a small fee of USD $10 applied per time. Please click the chat button to speak with one of our customer service agents who will take you through the simple booking change process.
If I miss my ferry, can I take the next one?
Unfortunately, it is not possible. Tickets will expire for late arrivals and are strictly non-refundable and non-changeable.
To avoid missing your trip, please plan to arrive at the pier at least 30 minutes before departure to allow enough time for check-in and boarding.
If you do happen to miss your ferry and wish to travel as soon as possible, contact us right away, and we’ll advise you on the best available options.
