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Seatran Ferry

Seatran Ferry

  • 463 Persons

Seatran Ferry

Red and white Seatran passenger ferry underway on calm turquoise sea with a small limestone island behind

Photos are for illustration. The exact vehicle or vessel operating your trip may differ from the one shown. Report this photo

About Seatran Ferry

Seatran Ferry is a ferry operator serving popular island routes, connecting mainland piers with island destinations for travelers heading to the Gulf of Thailand islands. Seatran Ferry is a practical choice for visitors who want a direct sea connection without the hassle of arranging transport separately.

Where Seatran Ferry Sails

Seatran Ferry typically operates between mainland ports and island piers, offering regular crossings for both day-trippers and travelers relocating between islands. Exact departure points, islands served, and pier locations can vary, so always check the live route details before booking to confirm the specific journey that matches your travel plans.

Journey Times and Frequency

Crossing times and sailing frequency depend on the specific route and season. Rather than relying on fixed figures, check the current schedule shown at booking, as operators like Seatran Ferry may adjust departure times and frequency throughout the year.

Booking with Seatran Ferry

When you book a Seatran Ferry ticket, you can review the available departure times, fare options, and any onward connections included in your journey. Booking conditions, such as change and cancellation policies, are set by the operator and displayed during checkout, so it is worth reviewing them before confirming your ticket.

Combining Your Journey

If your trip involves more than one leg, such as a bus or minivan transfer to the pier, look for combination tickets that bundle these services together. This can simplify planning, especially when connecting to onward island transport such as the Koh Samui to Koh Phangan ferry.

Tips for Traveling with Seatran Ferry

  • Arrive at the pier ahead of your scheduled departure to allow time for check-in and boarding.
  • Keep a copy of your booking confirmation, either printed or on your phone, for boarding.
  • Check baggage allowances in advance, particularly if you are traveling with surfboards, bicycles, or other bulky items.
  • Review weather and seasonal conditions, as sea crossings can occasionally be affected by rough weather.

Search Availability

Ready to plan your trip with Seatran Ferry? Search availability to see current departure times, fares, and booking options for your chosen route.

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Facilities

  • Facilities - Toilets (not available) Toilets
  • Facilities - Air Condition Air Condition
  • Facilities - Suitable for Pregnant Travellers (not available) Suitable for Pregnant Travellers
  • Facilities - Suitable for Infants (not available) Suitable for Infants
  • Facilities - Child Friendly (not available) Child Friendly

Frequently asked questions

How do I unlock my account now?

Wait, and try again. Every lock lifts on its own — a minute the first time, and never more than an hour however many attempts have failed. There is nothing to click and nobody to contact.

If you have forgotten your password, do not keep guessing: each wrong attempt makes the next wait longer. Use Forgot password instead. Resetting your password gets you straight back in.

My account locked but I never tried to sign in

Then someone else was trying to sign in as you, and the lock did its job — it stopped them.

Your account is safe: a lock means the attempts failed. Nobody got in. You do not have to do anything, and the lock will lift on its own.

We would still recommend two things:

  • Change your password, especially if you use the same one on another website.
  • Add an authenticator app in your account security settings, so a password alone is never enough to sign in as you.

If you get these repeatedly, contact us and we will look into it.

What is the difference between a locked and a blocked account?

Locked is automatic and temporary. It happens after repeated failed sign-in attempts and it lifts by itself — within a minute in most cases.

Blocked is a decision made by our team, and it does not lift on its own. If your account is blocked you will need to contact us; waiting will not change it, and neither will resetting your password.

If you are not sure which applies to you, get in touch and we will tell you.

Why is my account locked?

We lock an account for a short time after several failed sign-in attempts in a row. It is an automatic safety measure: it stops someone else guessing your password, and it happens whether or not the person typing was you.

You do not need to contact us. The lock lifts on its own — see How long am I locked out for?

How long am I locked out for?

The first lock is one minute. If sign-in keeps failing after that, each further lock lasts longer:

  • 1st lock — 1 minute
  • 2nd lock — 5 minutes
  • 3rd lock — 15 minutes
  • 4th lock and after — 1 hour

An hour is the longest you will ever be locked out. You get five attempts before the first lock, and as soon as you sign in successfully everything resets — the next time you mistype, you start again at one minute.

How can I get transportation to the Pier (Phuket) from the airport?

You can pick up a taxi from the airport just outside Phuket airport terminal, though please be informed it is a busy place! 

 

Alternatively, you can organize your transfer through us on step 2 of your ferry booking process. The prices are very reasonable. For up to 3 people we have private taxis and for groups of 4-8 people, we can arrange a minivan pick-up service.

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