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Songserm Express Boat

Songserm Bus

Songserm Bus

White double-deck Songserm coach with blue wave graphics and "Boat Bus Train" text parked on tarmac under blue sky

Photos are for illustration. The exact vehicle or vessel operating your trip may differ from the one shown. Report this photo

Songserm Express Boat and Songserm Bus: Combined Travel Made Simple


The Songserm Express Boat and Songserm Bus service combines a coach or minivan transfer with an express boat crossing on a single ticket. This type of connection is popular with travellers who need to reach an island destination from a mainland hub without arranging separate transport for each leg of the journey.



How the Songserm Express Boat and Bus Connection Works


Instead of booking a bus and a ferry separately, a combined Songserm bus and boat ticket links both legs of the trip into one itinerary. The bus segment covers the overland portion of the route, while the express boat handles the sea crossing, with a coordinated transfer between the two so you don't need to manage timings or tickets on your own.



What to Expect on the Journey


Exact departure points, journey times, and vessel or coach types can vary by route and season, so it's worth checking the specific schedule and stops shown for your selected date before booking. Staff at the transfer point typically guide passengers from the coach to the boat, making the changeover straightforward even for first-time visitors.



Booking Your Songserm Express Boat and Bus Ticket


When booking, confirm the pick-up location, the connecting port, and the final destination listed for your journey, since combined bus and boat routes can have more than one possible itinerary. If you're also considering onward travel once you reach the islands, it can help to compare this option against other ferry routes to Thailand's islands to find the best fit for your schedule.



Tips for a Smooth Trip



  • Arrive at the bus pick-up point with time to spare, as combined tickets run on a fixed connection schedule.

  • Keep your ticket and any transfer voucher accessible for both the bus and boat legs.

  • Pack light and keep valuables with you, since luggage handling can differ between the coach and boat sections of the trip.



Ready to plan your trip? Search availability to compare departure times and confirm the Songserm Express Boat and Bus option that fits your travel dates.

Gallery

  • Aisle view inside a long-distance coach bus with rows of blue quilted leather reclining seats and blue curtains

Facilities

  • Facilities - Toilets (not available) Toilets
  • Facilities - Air Condition Air Condition
  • Facilities - Suitable for Pregnant Travellers (not available) Suitable for Pregnant Travellers
  • Facilities - Suitable for Infants (not available) Suitable for Infants
  • Facilities - Child Friendly (not available) Child Friendly

Frequently asked questions

How do I unlock my account now?

Wait, and try again. Every lock lifts on its own — a minute the first time, and never more than an hour however many attempts have failed. There is nothing to click and nobody to contact.

If you have forgotten your password, do not keep guessing: each wrong attempt makes the next wait longer. Use Forgot password instead. Resetting your password gets you straight back in.

My account locked but I never tried to sign in

Then someone else was trying to sign in as you, and the lock did its job — it stopped them.

Your account is safe: a lock means the attempts failed. Nobody got in. You do not have to do anything, and the lock will lift on its own.

We would still recommend two things:

  • Change your password, especially if you use the same one on another website.
  • Add an authenticator app in your account security settings, so a password alone is never enough to sign in as you.

If you get these repeatedly, contact us and we will look into it.

What is the difference between a locked and a blocked account?

Locked is automatic and temporary. It happens after repeated failed sign-in attempts and it lifts by itself — within a minute in most cases.

Blocked is a decision made by our team, and it does not lift on its own. If your account is blocked you will need to contact us; waiting will not change it, and neither will resetting your password.

If you are not sure which applies to you, get in touch and we will tell you.

Why is my account locked?

We lock an account for a short time after several failed sign-in attempts in a row. It is an automatic safety measure: it stops someone else guessing your password, and it happens whether or not the person typing was you.

You do not need to contact us. The lock lifts on its own — see How long am I locked out for?

How long am I locked out for?

The first lock is one minute. If sign-in keeps failing after that, each further lock lasts longer:

  • 1st lock — 1 minute
  • 2nd lock — 5 minutes
  • 3rd lock — 15 minutes
  • 4th lock and after — 1 hour

An hour is the longest you will ever be locked out. You get five attempts before the first lock, and as soon as you sign in successfully everything resets — the next time you mistype, you start again at one minute.

How can I get transportation to the Pier (Phuket) from the airport?

You can pick up a taxi from the airport just outside Phuket airport terminal, though please be informed it is a busy place! 

 

Alternatively, you can organize your transfer through us on step 2 of your ferry booking process. The prices are very reasonable. For up to 3 people we have private taxis and for groups of 4-8 people, we can arrange a minivan pick-up service.

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