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Koh Lanta to Koh Yao Noi

Q: What's the boarding process on the day of my trip?

At the pier listed on your ticket, find staff from your ferry operator and show your e-ticket QR code from your phone. They'll give you a sticker or boarding pass and direct you to your boat. Most piers offer luggage help—look for staff in company uniforms near boats or booths.

Q: Do I need to print my ferry ticket or is mobile ok?

No, printing isn't required. Just show the e-ticket QR code from your phone (or other device) to the ferry operator staff at the pier listed on your ticket—they'll issue a sticker and/or boarding pass and direct you to your boat. Prefer paper? Register as a member to print your e-tickets and VAT receipts.

Q: What happens if my ferry is cancelled due to weather?

If bad weather forces the ferry operator to cancel your trip, you can choose a full refund or reschedule to a new date. Refunds only apply when the operator cancels—not if you choose not to travel. Arrange this via the refund button in your Liva account.

Q: What are the baggage allowances?

Ferry e-tickets include a free baggage allowance of 20–25 kg per person, depending on the operator. Excess baggage can be paid for in cash directly to the ferry operator. Always check your specific route's trip details for exact allowance limits.

Q: Can I change the date of my ticket?

Yes, you can change your ticket date. Notice of 24–72 hours (varies by operator) is required, with a 200 baht/person fee for a second change. For Bali Ferry, 7 days' notice and a USD $10 fee apply. Contact support via live chat to process changes—not by email.

Q: If I miss my ferry, can I take the next one?

No, you generally cannot take the next ferry if you miss your booked departure — tickets expire and are non-refundable and non-changeable. Arrive at least 30 minutes early to avoid missing it. If you do miss it, contact customer support immediately for the best available alternative options.

by Andaman Wave Master · Operator profile

Summary

Instant confirmation

Departure

12:00 · Saladan Pier

Duration

2h 50m

Arrival

14:50 · Manoh Pier

Confirmation

Instant confirmation

Refund

Full Refundable

Cancellation

24h before departure

Map

12:00 Saladan Pier Koh Lanta 2h 50m
14:50 Manoh Pier Koh Yao Noi

Travel Tips

No pets
Arrive 30 min before
E-ticket on your phone
Times may change
Passport / immigration
Luggage rules

Infants cannot be booked online. Please contact us to add an infant to your booking.

Pets are not allowed on board.

Please arrive no later than 30 minutes before your trip's scheduled departure time. If you are late, your ticket will expire and cannot be refunded or changed.

You can check in by showing the e-ticket QR code (sent by email) on your phone. Please make sure you check in with the operator you booked with.

Times stated are estimates only. The actual schedule may change without prior notice due to weather conditions and unforeseen events.

The price does not include entrance fees (if any), or other additional fees and surcharges.

This is a point-to-point service. The company does not take responsibility for delays or missed onward connections, including flights.

Delays & Cancellations: The operator reserves the right to vary the service in any way whatsoever without any liability to the passenger and also reserves the right to cancel the service or change the schedule at any time without notice – due to poor weather conditions, any emergency circumstances or mechanical failure. The operator shall not be liable for any loss, damage, or injury which may arise in the event of cancellation or delay of the service. The company shall not be liable in any way for the cost of any accommodation or for any alternative means of travel which may arise through cancellations or delays. Additional expenses so arising shall be the sole liability and responsibility of the passenger.

Unaccompanied Children: Children below age 11 will not be accepted onto a ferry unless they are accompanied by a person of at least 18 years of age.

General Behavior: Once at the departing pier, passengers should comply with the instructions of the ferry company's servants and agents concerning all matters connected with the service and should comply with any notice exhibited on the vessel. Ferry companies reserve the right to refuse to carry any passenger or goods without assigning reason.

Physical Notice: We recommend caution for any customer traveling who is pregnant or has any heart or back problems or other physical impediments. We also recommend a high degree of caution for parents traveling with infants (under 3 years old). The operator shall not be responsible for and shall be exempt from all liabilities in respect of loss, damage, injury, accident, delay or any inconvenience to any person or his/her luggage or any personal property, whether in respect of the voyage to and from the Island, under any circumstances whatsoever.

Before travelling to / from Phi Phi, please prepare: Passport or Thai ID Card

There are no travel restrictions for pregnant passengers on ferry. However, please be aware that the service provider will not be responsible for any health-related issues that may occur.

Please keep your valuables, travel documents, and important items with you at all times. The company is not liable for loss of or damage to personal belongings.

If a one-way ticket was used, or the date and time specified on the ticket have passed, it cannot be cancelled, changed, or refunded.

Baggage for Ferry : Each passenger is allowed 2 suitcases (up to 25 inches each) and 1 hand-carry bag included in the fare. Passengers are responsible for loading and unloading their own luggage and cargo from the vessel. Additional luggage can be added for an extra charge of THB 300 per piece (up to 20 inches).

Baggage for Speedboat: Each passenger is allowed 1 suitcase (up to 18 inches) and 1 hand-carry bag included in the fare. Due to limited space on board, all luggage must be handled by the staff and is carried at the owner’s risk. Additional luggage can be added for an extra charge of THB 300 per piece (up to 20 inches).

We do not allow INFANT to be booked on speedboats.

In case of weather conditions or government orders preventing travel, the operator reserves the right to cancel, postpone, or replace the trip with alternative transport without prior notice.

The departure time may vary depending on the weather conditions.

CHECK IN POINT: at Saladan Pier, please look for the Andaman Wave Master sign

No pets allowed.

The Speedboat trip is not suitable for pregnant women, children, people with heart or back problems, or other physical impediments.

Change to another speedboat at Koh Phi Phi (Tonsai Pier).

Terms & conditions

Full Refundable
Cancel up to 24h before
Changes up to 24h before
Under 1h — chat with us

Refund & cancellation

Cancellations made 24h or more in advance will receive a full refund.

Payment method	LiVa Voucher	Refund to original method	Bank transfer
Credit / Debit Card1	✓Free	✓5%	✓Thailand 1.5% (minimum 50 THB)international 3,500 THB
PromptPay2,1 Available in: TH	✓Free	Not Applicable	✓Thailand 1.5% (minimum 50 THB)international 3,500 THB
TrueMoney Wallet2,1 Available in: TH	✓Free	Not Applicable	✓Thailand 1.5% (minimum 50 THB)international 3,500 THB
Rabbit LINE Pay2,1 Available in: TH	✓Free	Not Applicable	✓Thailand 1.5% (minimum 50 THB)international 3,500 THB
Mobile Banking1,3 Available in: TH	✓Free	✓5%	✓Thailand 1.5% (minimum 50 THB)international 3,500 THB
Internet Banking2,1 Available in: TH	✓Free	Not Applicable	✓Thailand 1.5% (minimum 50 THB)international 3,500 THB
Alipay2,1	✓Free	Not Applicable	✓Thailand 1.5% (minimum 50 THB)international 3,500 THB
Installments2,1 Available in: TH	✓Free	Not Applicable	✓Thailand 1.5% (minimum 50 THB)international 3,500 THB
Google Pay2,1	✓Free	Not Applicable	✓Thailand 1.5% (minimum 50 THB)international 3,500 THB

Refund Estimated Time LiVa Voucher Instant·Refund to original method Within 7-15 days·Bank transfer Within 2-21 days

1 Bank transfer refunds carry a transfer fee.
2 This payment method cannot be refunded back to its original source.
3 Refunds for this payment method are not processed automatically.

All refunds are issued in Thai Baht (THB). If your bank or card account is held in another currency, the exchange rate and any conversion charge set by your bank will apply. Refund amounts always follow the operator’s cancellation policy for your booking; these columns describe how the money can be returned, not how much.

If you choose LiVa Voucher credit. A LiVa Voucher carries no fee and reaches you as soon as your request is approved. It is valid for 12 months from the date you paid — not from the date it is issued — and it can be spent across more than one booking.

Cancellation policy

Booking changes or cancellations must be made up to 24h before your departure date. However, round-trip tickets cannot be cancelled or refunded after the first trip's cancellation deadline.

Amendment policy

Allowed without penalty if written notice is made over 24h prior to departure. Amendment is subject to availability and new rates may apply.
Amendments are only allowed to change the time or date of the same route (same operator, vehicle, route and price).

Late booking

For all late bookings under 1h please Chat with us directly.

Operator & vehicle

Operator profile →

Andaman Wave Master

Things to do — Koh Yao Noi

All of Koh Yao Noi →

Frequently asked questions

What's the boarding process on the day of my trip?

At the pier named on your ticket, look for the staff of the ferry operator listed on your ticket as well. Please present your e-ticket (QR code) from your phone or other device—they’ll provide you with a sticker and/or boarding pass and direct you to your boat. Most piers have staff available to help load your luggage. In Koh Samui, staff are usually stationed at booths near the boarding area; at other locations, they’re typically near the boats, wearing their company uniforms.

Do I need to print my ferry ticket or is mobile ok?

You don't need to print your ticket. On the day of travel, simply present your e-ticket (QR code) from your phone or other device to the ferry operator staff at the pier named on your ticket—they'll give you a sticker and/or boarding pass and direct you to your boat.

If you'd prefer a printed copy, you can register as a member on our site, which allows you to easily print out your e-tickets and VAT receipts.

What happens if my ferry is cancelled due to weather?

If your trip is cancelled due to bad weather, you can choose between receiving a refund or rescheduling your journey.

Please note that refunds for bad weather are only issued if the ferry operator cancels the trip. Also keep in mind that speedboats are more likely to be cancelled than ferries, as ferries can usually operate in the rain except in extremely bad weather — though journeys may take a little longer during storms or strong winds.

To arrange your refund or new travel date, please click the refund button in your personal Liva account.

What are the baggage allowances?

Your ferry e-ticket includes ferry transport, baggage fees, and handling. The free baggage allowance per person is 20–25 kg, depending on the operator. If your baggage exceeds this limit, you can pay the extra fee directly to the ferry operator in cash.

To check the baggage allowance for your specific trip, please refer to the trip details for your selected route.

Can I change the date of my ticket?

Yes, you can change your trip date as long as you provide notice at least 24, 48, or 72 hours before departure—the exact timeframe depends on the ferry operator you booked with. A small service fee of 200 baht per person applies for a second change.

Please note:

Changes must be for the same operator and boat type as your original booking.
The change applies to the entire booking; for example, if your booking is for 3 passengers, we cannot change the date or time for just one of them.

To proceed, please click the chat button to connect with one of our customer service agents, or use any of the official channels listed in the footer of our website.

Warning: Please do not send requests by replying directly to the booking confirmation email, as this is not an official support channel.

Bali Ferry :

Yes, you can. The change is required 7 days' notice prior to departure date. There is a small fee of USD $10 applied per time. Please click the chat button to speak with one of our customer service agents who will take you through the simple booking change process.

If I miss my ferry, can I take the next one?

Unfortunately, it is not possible. Tickets will expire for late arrivals and are strictly non-refundable and non-changeable.

To avoid missing your trip, please plan to arrive at the pier at least 30 minutes before departure to allow enough time for check-in and boarding.

If you do happen to miss your ferry and wish to travel as soon as possible, contact us right away, and we’ll advise you on the best available options.

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