Skip to main content

Koh Yao Sun Smile

JaoKoh

  • 47 Persons
  • 3 Crew

JaoKoh

White speedboat marked KOHYAO SUN SMILE moored on turquoise sea with green hills behind, Thailand

Photos are for illustration. The exact vehicle or vessel operating your trip may differ from the one shown. Report this photo

Traveling to Koh Yao with the Sun Smile service from Jaokoh pier is one way to reach this quiet corner of Phang Nga Bay, set between Phuket and Krabi. This page covers what to expect from the crossing and how to book your place.



About the Koh Yao Sun Smile Jaokoh Route


The Koh Yao Sun Smile Jaokoh connection links Jaokoh pier with the islands of Koh Yao, serving travelers heading to or from this part of Phang Nga Bay. Exact departure times, journey duration, and pricing depend on the day and season, so use the search tool on this page to see current, live options before you book.



Boat Type and Comfort


Services on this route are typically run as speedboat or ferry transfers suited to short island-hopping journeys. Onboard comfort and capacity can vary by operator and vessel, so check the specific details shown with each available departure.



Why Visit Koh Yao


Koh Yao, made up of Koh Yao Noi and Koh Yao Yai, is known for a slower pace than nearby Phuket, with fishing villages, mangrove-lined coastlines, and beaches that stay relatively uncrowded. It's a popular stop for travelers combining island time with visits to Phuket or other destinations around Phang Nga Bay.



Getting Around Once You Arrive


Once on the island, motorbike rental and songthaew taxis are common ways to reach accommodation and beaches, though options depend on where your boat docks. If you're continuing your journey afterward, it's worth checking connecting transfers in advance.



Booking Your Koh Yao Sun Smile Jaokoh Transfer


Booking in advance is recommended, particularly during peak travel periods when seats can fill quickly. Confirm your pickup point, luggage allowance, and cancellation terms at checkout, as these can differ between operators.



Good to Know Before You Travel



  • Arrive at the pier with time to spare for check-in and boarding.

  • Sea conditions can occasionally affect departure times, so allow flexibility in your onward plans.

  • Bring sun protection and a light layer, as open-deck sections can mean sun and spray exposure.



Ready to plan your trip to Koh Yao? Search availability above to compare current Sun Smile Jaokoh departures and secure your booking.

Gallery

  • Speedboat interior with tan leather bench seats, orange life jackets and canopy, open stern framing sea and islands
  • White speedboat with three outboard motors carrying passengers across turquoise sea near limestone islands, Thailand

Facilities

  • Facilities - Toilets (not available) Toilets
  • Facilities - Air Condition (not available) Air Condition
  • Facilities - Suitable for Pregnant Travellers (not available) Suitable for Pregnant Travellers
  • Facilities - Suitable for Infants (not available) Suitable for Infants
  • Facilities - Child Friendly (not available) Child Friendly

Frequently asked questions

How do I unlock my account now?

Wait, and try again. Every lock lifts on its own — a minute the first time, and never more than an hour however many attempts have failed. There is nothing to click and nobody to contact.

If you have forgotten your password, do not keep guessing: each wrong attempt makes the next wait longer. Use Forgot password instead. Resetting your password gets you straight back in.

My account locked but I never tried to sign in

Then someone else was trying to sign in as you, and the lock did its job — it stopped them.

Your account is safe: a lock means the attempts failed. Nobody got in. You do not have to do anything, and the lock will lift on its own.

We would still recommend two things:

  • Change your password, especially if you use the same one on another website.
  • Add an authenticator app in your account security settings, so a password alone is never enough to sign in as you.

If you get these repeatedly, contact us and we will look into it.

What is the difference between a locked and a blocked account?

Locked is automatic and temporary. It happens after repeated failed sign-in attempts and it lifts by itself — within a minute in most cases.

Blocked is a decision made by our team, and it does not lift on its own. If your account is blocked you will need to contact us; waiting will not change it, and neither will resetting your password.

If you are not sure which applies to you, get in touch and we will tell you.

Why is my account locked?

We lock an account for a short time after several failed sign-in attempts in a row. It is an automatic safety measure: it stops someone else guessing your password, and it happens whether or not the person typing was you.

You do not need to contact us. The lock lifts on its own — see How long am I locked out for?

How long am I locked out for?

The first lock is one minute. If sign-in keeps failing after that, each further lock lasts longer:

  • 1st lock — 1 minute
  • 2nd lock — 5 minutes
  • 3rd lock — 15 minutes
  • 4th lock and after — 1 hour

An hour is the longest you will ever be locked out. You get five attempts before the first lock, and as soon as you sign in successfully everything resets — the next time you mistype, you start again at one minute.

How can I get transportation to the Pier (Phuket) from the airport?

You can pick up a taxi from the airport just outside Phuket airport terminal, though please be informed it is a busy place! 

 

Alternatively, you can organize your transfer through us on step 2 of your ferry booking process. The prices are very reasonable. For up to 3 people we have private taxis and for groups of 4-8 people, we can arrange a minivan pick-up service.

See all help articles